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Elements and Performance Criteria

1. Identify context for corporate social responsibility
   • Establish the environment for corporate social responsibility in the enterprise context
   • Qualify and quantify the drivers for corporate social responsibility
   • Identify the current and expected benefits to the enterprise from corporate social responsibility
   • Analyse legislation, regulation, standards and enterprise policy that impacts on corporate social responsibility
   • Identify opportunities for, and barriers to, socially responsible practices
2. Engage stakeholders in setting objectives and policy
   • Identify stakeholders relevant to corporate social responsibility
   • Determine appropriate forms of engagement for different stakeholder groups
   • Engage and consult stakeholders to develop corporate social responsibility objectives and policy
3. Implement corporate social responsibility policy
   • Prepare and distribute clear documentation regarding rights and responsibilities for corporate social responsibility
   • Provide for effective learning and coaching and other change management strategies
   • Negotiate with relevant stakeholders to integrate corporate social responsibility into relevant systems, procedures and processes
4. Monitor and evaluate corporate social responsibility
   • Conduct regular reviews of corporate social responsibility integration with relevant persons
   • Evaluate corporate social responsibility against organisational goals and expected benefits
   • Identify and recommend improvements to corporate social responsibility policy and practices